Terms and Conditions - ASTRA POWER SL

Website Terms and Conditions

Welcome to the AstraPower SL website. These Terms and Conditions outline how you may use this site and interact with the services and content provided by AstraPower SL (“AstraPower”, “we”, “us”, or “our”).By accessing or using our website, you agree to comply with and be bound by these terms in full. Please read them carefully before proceeding. If you do not accept these terms, you must not use our site or services.

Intellectual Property

All content on this site including text, graphics, images, logos, service descriptions, and layout is the property of AstraPower SL or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may:

View pages for personal, non-commercial use

Print one copy of individual pages for reference

You may not:

Republish, duplicate, or redistribute content for commercial purposes

Modify or use our trademarks, logos, or branding without prior written consent

Use of Website & Services

You are granted limited access to this site to explore our service plans and request coverage or assistance. Any misuse, including attempting to access unauthorized areas or disrupting service operation, may lead to legal action.

You may only use our services if:

You are 18 years or older

You are legally capable of entering into binding contracts

You provide accurate, complete, and current informations

Products & Service Availability

AstraPower SL offers maintenance, repair, and protection plans for:

Satellite and TV systems

Plumbing and drainage networks

Home appliances and devices

Product offerings and eligibility may vary by region. All purchases are subject to specific policy documents or service agreements that will be made available during the sign-up process.

Pricing, Quotes, and Contracts

All prices and quotes displayed on this website are indicative and may change upon full assessment. Services are only confirmed when you receive a written confirmation from AstraPower.You are responsible for ensuring the information you provide is accurate. Misrepresentation or failure to disclose relevant facts may invalidate your plan or service.

Third-Party Links & Content

Our website may include links to third-party websites or content providers for your convenience. We are not responsible for their content, accuracy, or privacy practices and do not endorse any external offerings.

Privacy & Data Protection

We respect your privacy. All data provided to us will be handled in accordance with our Privacy Policy and relevant data protection laws (including GDPR for EU users).

By using this site, you consent to our handling of your personal data as outlined in our policy.

Cancellations & Refunds

You may cancel your service within 14 days of purchase (cooling-off period). Refunds will be provided minus any charges incurred for services already provided and/or for any expenses generated

(e.g., engineer callouts or repairs). For full details, see our Refund & Returns Policy.

Changes to Website or Terms

AstraPower reserves the right to:

Modify or update these Terms & Conditions at any time

Change or withdraw services and features without prior notice

Temporarily suspend access for maintenance or updates

Continued use of the website indicates your agreement with the most recent version of our terms.

Complaints & Customer Support

If you have any concerns or feedback, we encourage you to reach out to our customer service team:

Contact

We aim to resolve all complaints promptly and professionally. If your case requires further investigation, we’ll keep you informed every step of the way.